This Privacy Policy explains how AIF Electrical Services ("AIF Electrical", "we", "us" or "our") collects, uses, discloses and protects your personal information. We are committed to handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Information we collect
We may collect personal information that you provide to us directly, including your name, address, email address, phone number, property details and any information you supply when you contact us, request a quote, book a job or apply for a role. When you submit an enquiry, you may also upload photos relevant to the work requested.
How we use your information
We use your personal information to:
- respond to your enquiries and provide quotes;
- schedule, perform and invoice electrical work;
- communicate with you about your job, booking or membership;
- process job and career applications; and
- improve our services and meet our legal obligations.
Disclosure of your information
We do not sell your personal information. We may disclose your information to trusted third parties who help us operate our business — such as booking, payment and communication providers — and where required or authorised by law.
Data security
We take reasonable steps to protect your personal information from misuse, loss and unauthorised access, modification or disclosure. All data submitted through our website forms is treated as secure and confidential.
Access and correction
You may request access to, or correction of, the personal information we hold about you. To make a request, or if you have any concerns about how we handle your information, please contact us.
Contact us
AIF Electrical
3/297 Ingles Street, Port Melbourne VIC 3207
Phone: 0482 089 705
Email: admin@aifelectrical.com.au
This policy may be updated from time to time. Please review it periodically for any changes.